Why does my JBL Flip 5 keep cutting out: fixing the issue with ease

Several possible factors could be the reason for your JBL Flip 5’s malfunction.

To fix the problem, it’s crucial to identify the cause, which could range from technical issues like a low battery charge to environmental and physical concerns like interference from other Bluetooth devices or a broken power strip.

This article will go over the potential causes of your JBL Flip 5’s intermittent operation as well as methods you may take to fix it.

Let’s get started!

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Possible causes of problems with JBL speakers

Your JBL speaker may be turning on and off by itself for a few different reasons.

It can be a software bug, a faulty power button, connection difficulty, or a battery issue.

Let’s examine some of the most typical reasons why a JBL Flip 5, or JBL Charge 5, automatically turns off.

Overheating

Overheating is among the most frequent causes of JBL speakers turning off. This typically occurs when the speaker is utilized in a hot environment or for a lengthy period, overtaxing the protection circuits.

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Not enough battery charge

If JBL speakers have low battery power, they may also cut out automatically. You can see the battery’s charge on the battery level display.

When the battery is low, there isn’t enough power to run the speakers.

Charging logic is faulty

Additionally, JBL speakers may abruptly stop working if the charging logic is flawed.

As a result, the speaker abruptly cuts out because it isn’t always aware that it is attached to a power supply.

The charging logic may also become corrupted when the charging port is damaged or does not make a solid connection. The speakers then automatically turn off as a result of this.

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Power button problem

The power button may be the source of the intermittent disconnections of your JBL speaker. Your speaker’s power button may occasionally become stuck in one location, automatically turning off and on your device.

Out-of-date firmware

If the firmware is out-of-date, a JBL speaker could cut out automatically. If you want to maintain your speakers functioning properly, JBL advises that you upgrade your firmware to the latest version.

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Top 5 ways to fix the issue

After having gone through the most common possible causes of this problem, we introduce you to the 5 best ways to change the situation.

Get the battery fully charged

In case the JBL Flip 5 is running on a low battery, the sound will stop, the speaker’s performance will suffer, the sound quality will decline, and connectivity problems may arise.

Be sure to completely charge the battery before starting to play music.

To find out how much more charge the speaker has, check the battery indicator. The charging port is close to the battery indicator, which is a white line. If the battery indicator is completely white, the battery is full. Otherwise, make sure to charge the device right away.

Avoid Bluetooth interference from wireless networks

Wireless networks can cause Bluetooth interference that affects the connection between your device and the JBL speaker. When using wireless networks, it is important to keep them away from your speaker to avoid interference with Bluetooth signals.

Some of the most typical sources of Bluetooth interference are Wi-Fi routers or networks, microwaves, cordless phones, and even physical objects, such as metal doors or walls.

Also, make sure that all wireless network connections are disabled on the source device to avoid Bluetooth interference.

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Get the firmware version upgraded

The performance of your speaker will suffer from an out-of-date JBL firmware version, which may also include bugs or other issues that prohibit it from functioning properly. The sound cutting-out is one of the most frequently reported issues with an outdated firmware version. Always update the firmware of the speaker to the latest version.

Follow these steps to upgrade the JBL speaker firmware:

  1. Download the JBL portable application on your smartphone.
  2. Turn on the speaker and connect it to your device.
  3. Launch the JBL Connect app. Your speaker image should be visible on the application’s home page.
  4. On the app’s home screen, behind the image of your speaker, you will see an “Upgrade” button.
  5. Press the button to upgrade the speaker. Right after that, the program will display the version you can install on your speaker. The latest version will begin to download automatically.
  6. You will receive an “Upgrade successful” message on the app once the upgrade process is complete.
  7. Select “Let’s Party” from the menu. That’s it!

Throughout the update, there will be several on/off cycles for the JBL speaker. Never unplug the speaker from the phone or manually switch it off. Bluetooth connection requires the speaker and phone to be within ten meters of one another.

If the JBL portable app doesn’t offer you an “Upgrade” button, the speaker already has the latest firmware version installed.

It is advisable to update the JBL portable application version on your phone before using it to update the firmware of the speaker.

Overall, it is a great option to upgrade to the new models of JBL speakers. For instance, their latest model, the JBL Xtreme 2 speaker model, has a more sophisticated design and better audio quality. This is because of the updated subwoofer in the new speaker and the upgraded Bluetooth version. You don’t want to miss that!

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Perform the hard reset

Before you begin to worry that nothing has helped you so far, there’s another thing that may be of use: performing a hard reset.

The JBL Flip 5 may need to be recharged and returned to factory settings if sound disruption persists despite trying all of the aforementioned fixes.

Here’s how you do it:

  1. Fully charge your device.
  2. Press and hold the play and volume-up buttons.
  3. Hold the position for five seconds.
  4. It will return to the default settings.
  5. Connect your JBL Flip 5 to other devices by opening the Bluetooth settings.

If resetting factory default settings doesn’t help or if you’re still getting disconnected after performing a hard reset, you may need to take additional steps, such as updating your device’s firmware or looking for apps that are potentially draining your battery.

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Replace the battery

If the JBL Charge 5 speaker still won’t turn on even with the full battery, it might need to be changed. Fortunately, you can complete this process yourself at home as it is rather simple.

  1. First, make sure your JBL speaker is completely turned off.
  2. The old battery should then be removed by unscrewing the rear panel.
  3. After removing the old battery, replace it with the new one and put the back panel back on.
  4. Finally, check to see if your JBL speaker is operating properly by turning it on.

If your speaker still won’t come on, it can be the result of a more serious issue, therefore you should get help from JBL customer service.

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FAQ

Why does my JBL speaker keep cutting in and out?

If your JBL Flip 5 speaker keeps cutting out, there may be a problem with the interference with other Bluetooth devices, a battery issue, or hardware problems.

To cut it short, here’s how you can make sure that your Bluetooth speaker is good:

Verify that the power button is not jammed.
Charge your device entirely.
Don’t leave your speaker on for more than ten minutes.
Update the battery.
Fix the hardware problems.

Why does my JBL Flip 5 keep stopping?

There may be several reasons for your JBL stopping out of the blue. The following 2 are the most common ones of them.

Not properly plugged in

Your JBL speaker may not be turning on for a variety of reasons, one of which is that it is improperly plugged in. Make sure the plug is completely put into the outlet as it may occasionally become loose. You may need to check the circuit breaker or replace the fuse if the outlet isn’t producing electricity.

Dead battery

The battery in your JBL Flip 5 speaker might be dead if it doesn’t turn on. Press and hold the power button for 3 seconds to check the battery level. There is a LED to show how much battery is left.

The battery is completely charged if the LED flashes green. Red flashing indicates a low battery. Connect the provided micro USB cable to the speaker and a USB power adapter to charge the device.

Why does my JBL Flip 5 keep turning on and off?

Check the JBL Flip 5’s button first. It’s also conceivable that the button is misaligned or jammed. When a button is broken, a small piece of it can become stuck inside and keep pressing it.

When we click the button, the broken component causes it to immediately turn off again. This is a pretty typical cause of this issue.

Secondly, inspect your speaker’s charger. It’s possible that the charger is broken, and it is continually cutting out because the battery is so low. Check the charger to see if it is the source of the issue.

If the charger is not the issue, the battery may be one. Voltage changes might cause the battery to burn out or die. Consequently, that might be the root of the issue.

Why is my JBL speaker glitching?

Your JBL speaker could be glitching for several reasons. Following are some troubleshooting tips.

Make sure all the wires are securely connected and that the speaker is hooked to the power outlet by checking the connections.

Verify the volume. If the volume is turned up too loud, the speaker may malfunction.

Try connecting the speaker directly to a different audio source if you’re using a mobile device or another audio source to determine if the problem still exists.
Reset the speaker. If the speaker is still acting up, try resetting it by unplugging it for 30 seconds, then plugging it back in.

If nothing seems to help, don’t hesitate to contact JBL customer service.

Conclusion

If you experience an issue with the JBL speaker that keeps cutting off, always start with the simplest fixes. Try turning the speaker on and off again, or making sure there is no interference with other Bluetooth devices.

If these simple suggestions do not help, you might try resetting the speaker to its factory settings. The main problem with this is that devices that were once connected to your speaker may no longer function with them.

If you cannot resolve the issue, you can always contact JBL service for assistance. If your speaker is still under warranty, you should contact the manufacturer to see if it can be repaired or replaced. By doing this, you may not have to manually open the speaker, which can cause other problems.

We hope that you found this article helpful. Good luck!

Kimberly Frazier

My career in the speaker industry has been an exciting journey. I started my professional life by selling various equipment and speakers, but my passion for these audio devices soon led me to venture into selling speakers on my own. Now, after 8 years in the industry, I can confidently say that I know everything there is to know about speakers, and I’m excited to share my knowledge through my blog.

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