After some time, you may find yourself frustrated as your Indy EVO case has stopped behaving suddenly.
Whilst Skullcandy earbuds are known for the amazing quality of their sound, one day the Skullcandy Indy EVO case may start playing up.
Why is the Indy EVO case not charging and what can be done about it? Have a look at the likely causes below and find out what to do if this happens.
Contents
Empty the Skullcandy Indy EVO case
Start with this little trick to determine which fault it is exactly – the case or the buds.
Remove the earbuds from the case entirely. If the Skullcandy Indy EVO case charges as expected and the light on the Indy EVO case flashes indicating the charging process, but you still have no sound in the wireless earbuds, the problem is likely with the buds themselves.
However, if the charging light doesn’t seem to come up, most likely it is the Indy EVO case playing up – look at the “no-light” section below.
If the earbuds are to blame
If the Skullcandy Indy Evo case is charging as expected but still you hear no sounds, your first step is to check the wireless earbuds themselves.
Debris entering the buds
There are places where charging pins go in on each earbud where some debris could have entered.
When this happens, the flow of current may get disrupted thus causing problems and not letting Skullcandy Indy EVO earbuds charge properly.
Find a toothbrush, tissue, or cotton swab and carefully clean both earbuds to get rid of the debris.
Covering stickers
Sometimes it is not noticeable, but Skullcandy Indy EVO buds come with stickers that cover charging ports.
If you haven’t taken them off, obviously the current won’t be able to go through the sticker to the earbuds and thus will not let them charge.
Double-check that you took the stickers off and put the buds back in the Skullcandy Indy EVO charging case and see whether things get resolved.
No light comes up on the Skullcandy Indy EVO case
This indicates either the charging cable or the foreign object getting into the charging case is at fault.
The charging port is blocked
Sometimes it is an indication your Skullcandy Indy EVO case needs better care.
Use a cotton swab, a clean toothbrush, or a soft cloth to make sure no debris gets inside the charging port, and nothing stops the bud from fitting closely to the charging pin
Tip: If you feel there is something in the charging port in the Skullcandy case, but you can’t get it out of the Skullcandy Indy EVO case, contact Skullcandy support which will refer you to a qualified technician.
Whatever you do, do not put sharp objects inside the charging port hoping to get rid of the debris.
This way you can destroy the charging case completely and void the warranty – thus, getting the Skullcandy Indy EVO case fixed will cost more.
The charging cable is not suitable for the Skullcandy earbuds case
The answer to why the Skullcandy Indy EVO case not charging any longer can be as simple as a faulty charging cable.
- For a start, look at whether the charging cable is permanently bent at any point, has dents, or has cracked insulation. If you notice any faults, throw the charging cable away instantly as it is a safety hazard.
- Ensure you are using an original cable that was in the box and not some different charging cable that is not approved by the manufacturer.
If you have found the authentic charging cable but still have no luck, look on the official website or visit the approved store and buy a new one.
Tip: Skullcandy Indy EVO earbuds come with 2 charging cables in the box – a USB type C charging cable and a USB type A charging cable.
Switch to the other cable if the first one stops working before you get a replacement.
Wrong power adapter for the USB A charging cable
Apart from the charging cable, it is also wise to check the power adapter you are using.
According to the manufacturer, the power output should not exceed 18 Watts (or 5 Volts/3.6 amps).
Therefore, if your adapter has a slightly higher power output, you may accidentally ruin the battery if you continue using it for the Skullcandy Indy EVO case.
Change the room where you put the Skullcandy Indy EVO case on charge
Sounds weird, but the cause of the problem may be your wall socket, especially if you know that instead of your little cozy office previous owners used to have a bathroom there.
It can also be useful to get a power monitor to measure the power output of the socket to make sure everything works as expected.
Update the firmware
Skullcandy Indy EVO earphones are supported in the Skullcandy App.
Every time a firmware update is available for the Skullcandy Indy EVO model, you will get an App Banner Notification prompting you to update the firmware.
Make sure the earbuds meet the requirements before the update:
- Check that the earbuds and the phone have more than 30% battery left.
- Check the Wi-Fi and Bluetooth connectivity.
- The Skullcandy earbuds are connected to the phone and discoverable via the App.
Factory reset the earbuds
The last resort in this troubleshooting guide is to completely reset the Skullcandy Indy EVO earbuds.
First of all, “forget” the earbuds from the paired devices list on your phone.
Put both earbuds in the charging case, wait for about 10 seconds, and take them back out.
Switch them off by pressing on each earbud for about 6 seconds or more.
Switch them on again, but do not release the sensor button on the left earbud and the right earbud until roughly 10 seconds have passed – this is what resets them.
If everything is done correctly, the left bud should start flashing red and blue, indicating that the earbuds are in pairing mode.
Bring the Skullcandy Indy EVO earbuds back to the store
If nothing helped, time to go back to the store where you purchased the Skullcandy Indy EVO earbuds.
The stores usually offer a store warranty on the purchase.
If the problem is discovered, you are entitled either to a refund, free replacement, or a technician’s advice.
Some stores have technicians on hand who can have a look into it for you. Explain what happened to the Skullcandy Indy EVO case, and they may offer some advice.
FAQs
How long does it take to charge Indy Evo case?
Skullcandy Indy EVO case supports both regular and fast charging.
Depending on the cable used, it can take anywhere from 10 minutes to about 3 hours to recharge the earbuds case.
Why is my Skullcandy case blinking?
Blinking on the Skullcandy case is an indication that the Skullcandy earbuds battery is low.
When putting the Skullcandy Indy EVO case on charge, follow the manufacturer’s advice and use the correct power adapter, USB charging cable, and power source.
Conclusion
If the Indy EVO case not charging properly, go to the official website and try all their troubleshooting options.
No matter how tempting, do not use another brand’s earbud charging case whilst trying to sort out the issue with the current Skullcandy case.
This can void your Skullcandy warranty and Skullcandy support won’t be able to help you after that.
